Frequently Asked Questions
Common questions about the stock and about ordering from HZ Computer. If yours is not here, email [email protected].
What kind of power strips are suitable for cruise ships?
For cruise travel, look for non-surge protector power strips. Many cruise lines require these specifically. Our selection includes options with multiple outlets and USB ports designed for cruise ship cabins.
Do you offer cables for both iPhone and Android devices?
Yes, we stock a variety of charging cables. You'll find Lightning cables for iPhones and USB-C cables suitable for many Android phones and other modern devices.
Can I find adapters for international travel?
Our range includes various travel plug adapters, such as 8-in-1 sets for different regions. These adapters often feature multiple outlets and USB ports to charge several devices simultaneously.
What's the difference between a USB-C hub and a card reader?
A USB-C hub typically expands a single USB-C port into multiple ports like USB-A, HDMI, or more USB-C. A card reader, often integrated into hubs or as a standalone unit, is specifically for accessing data from SD, MicroSD, or MS cards.
Are your wall chargers compatible with fast charging?
We stock various wall chargers, including 20W USB-C chargers designed for fast charging compatible devices. Check the product specifications to ensure it meets your device's charging requirements.
How much is shipping?
Free on orders of $49.00 or more. Below that it is a flat $5.95 anywhere in the United States.
How long will my order take?
We hand parcels to the carrier within 1-2 business days, and delivery usually takes a further 3-7 business days. Those are carrier estimates rather than promises.
Do you ship outside the United States?
Not at present. We ship within the US only.
Can I return something?
Yes — unused and in its original packaging, within 30 days of delivery. Email [email protected] to start it off.
How can I pay?
Checkout currently accepts: Cash on delivery. Whatever is listed on the checkout page is what we can take.
Can I buy over the counter instead?
Yes. We are at 1 Pike St Store A, New York, NY 10002, open Mon-Fri: 11:00 AM-7:00 PM | Sat-Sun: 11:00 AM-6:00 PM. Call +1 646-613-8185 if you want something held.